Shipping and Returns


Free U.S. Shipping & Returns. All Day. Every Day.

Welcome to the Beautiful Game!

Shipping & Delivery

Shipping is free on all U.S. orders over $60 - 'cause scoring new soccer gear should feel like scoring a goal, right? 🎉 

Expedited and international shipping are available for a fee.

Free Standard

5-10 business days

Free

Express

3-5 business days

$6.99

2-Day

2-3 business days

$14.99

Next-Day

1-2 business days

$29.99

Orders ship the same or next business day. Orders placed on Friday, Saturday, or Sunday, may not ship until Monday.

International orders may take one additional day to process. Also, international customers are responsible for all international shipping costs, fees, tariffs and any additional charges that may occur when importing product(s).

Tracking Your Order

We'll email you your tracking number, or you can follow these quick steps:

  • Log in to your account
  • Under Order History, click on the order number for the order you would like to track
  • Click on the Track Order link

Please note: international orders may be subject to duties and taxes, for which the recipient is solely responsible.

Returns & Exchanges

Returns are free on all U.S. orders - easy, too!

Policy

Items purchased from Pelé Soccer, in the original condition, can be returned for a refund, exchange, or store credit within 30 days of purchase.

Original condition = unworn, unwashed, and including all tags/packaging.

Customized items, including jerseys with a player's name and number, cannot be returned for a refund, exchange, or store credit.

Clearance items are final sale, which means they cannot be returned for a refund, exchange, or store credit.

Gift cards and shipping charges are not refundable.

Defective items purchased from Pelé Soccer can be returned for a refund, exchange, or store credit within 30 days of purchase.

Defective = a manufactural or design flaw, not normal wear and tear.

Start A Return Or Exchange

To get started, visit our Returns Center, and follow these quick steps:

  • Enter your email
  • Select the item you would like to return or exchange
  • Download and print your pre-paid return label
  • Send the items back when you can

Help & FAQs

For more information and frequently asked questions, visit our Help Center.

Contact

If you need help, or just want to chat, email us at help@pelesoccer.com.